Quality System

AMI quality management system is based on 8 principles

1- Customer-Focused Organization

Understanding our customer needs has been the cornerstone of developing our products and services, along with envisioning future trends and striving for excellence in all our endeavors. That makes us one of the few companies in the field that excels in delivering value, worthy of our customers’ expectations

2- Leadership

We’re constantly nurturing a culture of leadership and sense of purpose to maintain an open environment for everyone involved to bring the best out of them, making the product development cycle as efficient and sustainable as it could be

3- Ownership

Our people at all levels are the essence of the organization and their sense of ownership is key to unlocking their full potential and attainment of the organizations’ goals and objectives, starting with the individual at the center.

4- Process Approach

To efficiently design and build our products, everything we do needs to be approached and managed as a process, where every process has a set of predefined inputs and outputs that we constantly try to innovate and develop

5- System Approach to Management

Widening the scope of the process approach to include the management, we see, is essential for minimizing friction and maintaining a culture of openness and understanding where we can look at the system as a whole, yet see how each part interacts with others.

6- Continual Improvement

Since striving for excellence is one of our key goals, we need to embrace a culture of continual improvement in everything we do, not just when it comes to our products and services.

7- Factual approach to decision making

We do our best to base our decision making process on solid facts and hard evidence attained from our 38+ years of experience in the field and our reading of current and future market trends. Backed by the process approach, we make sure the decisions we reach are congruent with our values and goals as an organization

8- Mutually beneficial supplier relationships

We always pursue interdependency between AMi and its suppliers in order to achieve mutually beneficial relationship on the long term, delivering value along the way in a sustainable manner.

1- Quality Policy

Al-Mohandes International Co. aims to full conformity of its products to the specifications and to the relevant standards required for each product, as well as the special specifications requested by our customers that meet with the international standards and recommendations.

In that respect the company adopts the following:

- Full adherence to its quality assurance system and ensuring the continuous compliance to the latest issues of the ISO 9001:2015.

- The use of suitable and appropriate measurement and test tools and equipment that ensure the quality of its products during all phases of production.

- Providing suitable organizational and managerial environment that encourages continuous improvement.

2- Contract Review

Objectives

All contracts and amendments to contracts having specific requirements shall be reviewed according to documented procedures. Sales department is responsible to co-ordinate between departments taking part in contract review. Sales department is responsible to establish channels for communication and interfaces with the customer’s organization in the contract matters.

3- Design Control

Objectives

To describe the company procedures for the fulfillment of the design requirements and to ensure carrying out and execution of the design activities and procedures in compliance with ISO 9001:2015.

4- Document and Data Control

Objectives

The company has policy for issuing, distributing, changing, updating, canceling and reviewing documents and data, which is in compliance with the international standards ISO 9001:2015.

5- Purchasing

Objectives

Description of the company policy to ensure the quality of purchased products and their conformance to specifications. Purchases are made according to documented procedures to ensure that purchases conform to specified requirements and are suitable for use.

6- Customer Supplied Product

Objectives

The company policy for dealing with customer supplied products:

- The company shall establish and maintain documented procedures for verification, identification, storage and maintenance of customer supplied products provided to be used in his products.

- Any material supplied by the customer shall be inspected and tested upon receipt and before storage.

- Customer supplied products shall be identified and segregated to prevent their unintended use.

7- Process Control

Objectives

Defining and achieving the company policy to ensure process control which includes production planning, management and maintenance according to requirements of international standard ISO 9001:2015.

- AMI provides the appropriate required documents for the information, Data, methods of operating and adjusting the equipment, and the manufacturing process.

- The adequate environmental conditions are provided in the manufacturing phases. Continuous follow-up is provided to ensure that personnel are committed to documented system.

8- Inspection and Testing

Objectives

The company policy towards inspection and testing that aims at:

- Helping the production to obtain products conformity to requirements or specifications.

- Verifying that products that are used in production achieve quality requirements. Ensuring that final products conform to specifications.

AMI shall establish and maintain documented procedures for inspection and testing to verify that the products are conforming to specified requirements.

9- Control of Inspection, Measuring and Test Equipment (IMT)

Objectives

To establish a policy controlling (IMT) equipment to ensure the accuracy and calibration of IMT equipment and the choice of suitable ones capable of delivering accuracy and precision

10- Inspection and Test Status

Objectives

The company policy for the inspection and test status to ensure:

- Prevention of products which have not been inspected and/or tested from being delivered to customers.

- Prevention of unintended handling of products which haven’t been inspected.

11- Control of Non-Conforming Products

Objectives

Company policy for dealing with nonconforming products is to ensure:

- Prevention of delivery of nonconforming products to customers.

- Prevention of using nonconforming products in production lines.

12- Corrective and Preventive Actions

Objectives

The company policy for corrective and preventive actions is to ensure:

- Correction of aspects of nonconformity of products to documented specifications and quality requirements.

- Provision of resources and facilities where the absences of them have an effect on the quality system.

13- Internal Quality Audits

Objectives

The company policy for internal quality audit is to ensure:

- Compliance of quality system with the requirements of the international standard ISO 9001:2015.

- Management clear vision to the required corrective actions.

14- Servicing

Objectives

The company system for after sale service to customers is to achieve and ensure:

- The Improvement of the servicing performance level of the company to its customers.

- Verify that the servicing is to meet the contractual specified requirements.